The Free Agent

FounderScale Case Study

At a Glance:

Client:

The Free Agent LLC

Industry:

Consulting

Location:

Atlanta, Georgia

Company Size:

1-10 Employees

Background

The Free Agent is a consulting agency in Atlanta that hired FounderScale to help audit and ultimately rebuilt it's HubSpot stack. 

Services Provided:

  • HubSpot Installation & Optimization

  • Sales KPI Setup

  • Module Audits & Best Practice Consulting
The Free Agent logo

“The team knew what was needed and how to drive the conversation to the desired outcome.”

Beau Billington

Founder, The Free Agent, LLC

Core Problems to Solve

Self-installation gaps

After three months of DIY implementation, the internal team realized HubSpot’s full capabilities weren’t being leveraged.

Incorrect module usage

Certain HubSpot tools were misconfigured, limiting automation, visibility, and scalability.

Lack of sales & marketing integration

The team needed strategic guidance to unify marketing and sales tools within the platform for maximum ROI.

Quick Wins

Identified misused modules and corrected inefficiencies across the HubSpot stack

Completed a full platform audit and rebuild with guidance from certified experts

The Solution

FounderScale delivered expert consulting through a 10-hour project engagement that included:

 

  • A comprehensive HubSpot audit of sales and marketing modules

  • Real-time working sessions with subject matter experts

  • Hands-on corrections and enhancements to key modules (sales KPIs, pipelines, templates, reporting)

  • Strategic guidance to align tools with business objectives

FounderScale met weekly with the client to ensure every element of the HubSpot ecosystem was properly configured and performing as intended.

“We thought we had done a pretty good job internally, but quickly realized we had only scratched the surface.”

“There didn’t seem to be any lost minutes—no Googling or guessing. They knew the platform inside and out.”

"We needed to get HubSpot right—and FounderScale made sure we did."

Summary (TLDR)

  • HubSpot rebuilt and optimized for full capability

  • Misused tools identified and corrected

  • Client now fully confident using HubSpot as a growth engine

  • Highly communicative, deadline-driven process

  • Cost-effective and strategic use of consulting hours

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